Terms of Service

Effective Date: 10th March 2025

Welcome to Confetti! These Terms and Conditions govern your access to and use of our Website and Services. By accessing or using our Website and Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. Should you choose not to accept any part of these Terms and Conditions, you are respectfully advised to refrain from accessing our Website or utilize the Services.

1. Definitions

  • "Company," "we," "us," or "our" refers to CONFETTI GLITZ SDN. BHD. [Company Registration No. 202501004642 (1606055-T)], the brand, its present and future authorized affiliates, and subsidiaries.
  •  "User," "you," or "your" refers to any person who accesses or uses our website and services.
  • "Services" refers to all services provided by Confetti on our Website, including but not limited to event planning, venue reservations, catering, and related services.
  • "Website" refers to our official website at [confetti.com.my], platform, and application (either accessible through mobile application or pages) owned, provided, and operated by us.
  • "Organizer" refers to a User who creates, manages, and hosts events through the Services.
  • "Attendee" refers to a User who registers for or participates in an event hosted via Confetti.
  • "Event" refers to any virtual or physical event, seminar, webinar, workshop, or gathering held pursuant to our Services.
  • "Content" refers to any data, text, software, images, videos, files, or other material uploaded, submitted, or transmitted through the Services.

2. Use of Our Website and Services

We use your personal data for:

  • You must be at least 18 years old or have parental consent to use our website and services.
  •  In order to access or use our Website, you shall be required to agree and be in compliance with the Terms and Conditions hereto.
  • We reserve the right to restrict or terminate your access to our Website if we should find that you have violated any of the Terms and Conditions hereto.

3. Scope of Services

The Website is designed solely for the Services only, whereby the provision therein shall not be construed as Confetti providing any warranties, conditions, nor undertakings of any kind in relation to the Website nor the Services to you or any third parties.

While we will take necessary and reasonable steps to check the contents, information or data on the Website or delivered through our Services, we do not warrant the timeliness, conclusiveness, reliability, completeness, veracity and correctness of the Services and/or of any information provided on the Website.

4. Account Registration

4.1. Registration
To access certain features of the Website, Users must create an account by providing accurate, current, and complete information. Save as unless otherwise provided, you are solely responsible for maintaining the confidentiality and the accuracy of your account credentials and information as provided.

4.2. Account Use
You agree to:
(a) Notify Confetti immediately of any unauthorized use of your account;
(b) Accept responsibility for all activities that occur under your account; and
(c) To indemnify and hold harmless Confetti from and against any claims, actions, demands, liability, loss, or damages; or costs and expenses (including without limitation, reasonable legal expenses on a reasonable basis); and penalties incurred or suffered by Confetti which may arise out of, result from, or be in connection with:

(i) any usage of the Website and the Services by you which is not in accordance with the Terms and Conditions;
(ii) the material breach of any of the provisions of this Terms and Conditions by you;
(iii) the breach of any applicable laws and regulations;
(iv) the breach of any third party’s rights by you; and/or
(v) your access or use of the Website and/or the Services


4.3. Account Suspension and Termination
We reserve the right to suspend or terminate accounts for violations of these Terms and Conditions, without notice or liability.

5. Bookings, Payments, and Pricing

  • All bookings made through our Website are subject to our availability and confirmation.
  • Prices listed on our Website are subject to change without prior notice and subjected to any applicable taxes, fees, and surcharges.
  • Payment must be made through approved payment channels. You acknowledge that Confetti shall not be responsible for any payment processing charges or currency conversion fees and disclaims all liability related thereto.

6. Cancellations, Refunds, and Changes

  • Cancellation policies vary based on the type of Services selected or reserved. Confetti reserve the right to refuse refunds for cancellations that do not comply with our policies.
  • Confetti reserve the right to modify, reschedule, or cancel any Services due to any unforeseen circumstances.

7. Intellectual Property Rights

7.1. Ownership
Confetti shall retain and reserve all intellectual property rights in relation to all contents, materials, information, photographs, illustration, artwork, graphic materials, names, logos, trademarks, videos , or sounds appearing or contained in the Website or derived from the Services, but excluding any User Content (“Intellectual Property”).

7.2. User Content License
By submitting Content through to the Website, you hereby grant Confetti a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, display, and distribute such Content.

7.3. Restrictions
You are strictly prohibited from copying, modify, reverse engineer, or create derivative works of any of the Intellectual Property.

8. User Conduct and Obligations

8.1. Prohibited Use
You shall, either directly or indirectly via yourself or through another third party(ies), not use the Services to:

  • Violate any applicable laws or regulations;
  • Post, upload, or transmit any unlawful, harmful, threatening, abusive, defamatory, obscene, or otherwise objectionable Content;
  • Engage in any fraudulent, deceptive, or misleading practices via the Website or Services;
  • Infringe Confetti’s Intellectual Property rights;
  • Interfere with or disrupt the integrity or performance of the Services or the functionality of the Website.

8.2. Compliance with Laws
Organizers are solely responsible for ensuring their Events comply with all applicable laws, including but not limited to the Communications and Multimedia Act 1998, the Consumer Protection Act 1999, and the Personal Data Protection Act 2010 (PDPA).

9. Disclaimers and Limitation of Liability

9.1. Disclaimer of Warranties
The Services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

9.2. Limitation of Liability
To the fullest extent permitted by law, Confetti shall not be liable for any indirect, incidental, consequential, special, or exemplary damages, including loss of profits, data, or goodwill, arising out of or in connection with your use of the Services or access to the Website.

10. Data Privacy and Protection

  • By using our Website, you agree to the terms outlined in our Privacy Policy, which explains how we collect, use, and protect your personal data.
  • Users are responsible for safeguarding their own personal information when using our Services or accessing the Website.

11. Third-Party Links and External Websites

  • Our website may contain links to third-party websites. Any access to said third-party websites are at your own risk and Confetti shall not be held liable for any loss or damage that you may suffer from the access and usage of the third-party websites.
  • Users are encouraged to review the privacy policies and terms of third-party websites before engaging with them.

12. Termination and Suspension

  • We reserve the right to suspend or terminate your access to our Website and Services, temporarily or permanently, if we should find that you have violated any of these Terms and Conditions.
  • Upon termination, you must cease all use of our Website and Services, and shall not via yourself or a third party attempt to use the Website and/or the Services Provided always that in certain circumstances, Confetti may at its sole and exclusive discretion, grant you right to re-access or re-register.

13. Indemnification

  • You agree to indemnify and hold Confetti, its affiliates, directors, personnel, agents, and employees harmless from any claims, damages, or expenses arising from your use of our Website and Services.
  • Such an indemnity shall cover any claims, actions, demands, liability, loss, or damages; or costs and expenses (including without limitation, reasonable legal expenses on a reasonable basis); and penalties incurred or suffered by Confetti which may arise out of, result from, or be in connection with your usage of the Website and Services.
  • You shall also indemnify Confetti against any claims, actions, demands, liabilities, losses, or damages arising from the information provided or uploaded by you to the Website, which is false, defamatory, in violation of any applicable laws or regulations or in breach of any third-party rights.

14. Governing Law and Dispute Resolution

  • These Terms and Conditions are governed by the laws of Malaysia.
  • Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Malaysia.
  • We encourage users to attempt to resolve disputes amicably before seeking legal action.

15. Force Majeure

  • Confetti shall not be held liable for delays or failures in service caused by events beyond our reasonable control, including but not limited to natural disasters, pandemics, technical failures, or government regulations.
  • In such cases, we will make reasonable efforts to resume services as soon as possible.

16. Amendments and Modifications

  • Confetti reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on our Website whereby the same shall immediately take effect upon the uploading of the same.
  • You shall be deemed to have agreed to the amended Terms and Conditions if you continue to access the Website or use its Services after the changes. If you disagree with any of the changes made to the Terms and Conditions, please stop accessing the Website and/or using the Services as soon as such changes come into effect.
  • Confetti will at its discretion notify you of the changes made towards the Terms and Conditions by way of a general notice on the Website. For the avoidance of doubt, Confetti shall not be responsible for ensuring that you have been made aware of any changes made towards the Terms and Conditions. You are encouraged to always check for the latest version of the Terms and Conditions whenever you visit the Website.

17. Severability

In the event that any one or more of the provisions contained in this Terms and Conditions shall for any reason be held to be unenforceable, illegal, or otherwise invalid in any respect under the laws governing the Terms and Conditions or its performance, such unenforceability, illegality or invalidity shall not affect any other provisions in this Terms and Conditions and it shall then be construed as if such unenforceable, illegal or invalid provisions had never been contained herein.

18. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us at:

Confetti
Ground Floor Retail Block,
Pusat Perdagangan Mines,
2, Jalan Mines 2, Mines Wellness City,
43300 Seri Kembangan, Selangor

Email: hello@confetti.com.my
Phone: 017-2639948

By using and accessing our Website, you acknowledge and agree to these Terms and Conditions. If you do not agree, please discontinue your use of our Website and Services.