Privacy Policy

Effective Date: 10th March 2025

Confetti ("we," "us," or "our") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

1. Information We Collect

We may collect the following types of personal data:

  • Full name, email address, phone number, and mailing address
  • Payment and billing information (processed securely through third-party payment processors)
  • Event details, preferences, and feedback
  • IP address, browser type, and website usage data
  • Any additional information you provide voluntarily through inquiries, surveys, or feedback forms

2. How We Use Your Information 

We use your personal data for: 

  • Processing bookings, reservations, and payments
  • Communicating with you regarding inquiries, events, and services
  • Sending promotional offers, updates, and newsletters (only with your consent)
  • Improving our website, services, and customer experience
  • Analyzing website traffic and user behavior to enhance services
  • Complying with legal obligations and protecting our rights

3. Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds: 

  • Your consent for specific purposes, such as marketing communications
  • Performance of a contract, such as event bookings and service agreements
  • Legal compliance, where we are required to store or disclose information
  • Legitimate business interests, such as improving customer experience and enhancing service offerings

4. Disclosure of Personal Data 

We may disclose your information to: 

  • Our employees, service providers, and partners involved in event planning and execution
  • Payment processing companies for secure transactions
  • Legal or regulatory authorities when required by law
  • Third-party marketing platforms (only with your explicit consent)
  • Business partners and affiliates when necessary to provide relevant services

We do not sell your personal data to third parties. 

5. Data Security Measures 

We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction, including: 

  • Secure encryption protocols for data transmission
  • Restricted access controls for sensitive information
  • Regular security audits and risk assessments
  • Secure storage of personal information in compliance with applicable regulations

While we take precautions to safeguard your data, no system is entirely secure. You are responsible for maintaining the confidentiality of any login credentials. 

6. Cookies and Tracking Technologies 

Our website may use cookies and similar technologies to enhance user experience and analyze traffic.
Cookies help us: 

  • Remember user preferences and settings
  • Track website usage for performance improvement
  • Deliver personalized content and advertisements (only if consented to)

You may modify your browser settings to disable cookies, but this may affect certain functionalities. 

7. Your Rights Under PDPA

Under the Personal Data Protection Act 2010 (PDPA), you have the right to: 

  • Access and request a copy of your personal data
  • Correct inaccurate or outdated information
  • Withdraw consent for marketing communications
  • Request deletion of your personal data (subject to legal and business retention requirements)
  • Restrict processing of your data in certain circumstances

To exercise these rights, please contact us at hello@confetti.com.my. 

8. Retention of Personal Data

We retain your personal data only for as long as necessary to: 

  • Fulfill the purposes for which it was collected
  • Comply with legal, regulatory, or contractual obligations
  • Resolve disputes and enforce agreements

After the retention period, we securely dispose of or anonymize your personal data. 

9. Third-Party Links and Services 

Our website may contain links to third-party websites or services. Please note: 

  • We are not responsible for the privacy practices of external sites
  • We encourage you to review their privacy policies before providing any personal data

10. Children’s Privacy 

Our services are not intended for children under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal information, please contact us to request its removal. 

11. Changes to This Privacy Policy 

We may update this Privacy Policy periodically to reflect legal changes or operational adjustments. Any updates will be posted on our website with the revised effective date. If significant changes are made, we may notify you through email or website announcements. 

12. Contact Information

If you have any questions regarding this Privacy Policy or how we handle your data, please contact us at:

Confetti
Ground Floor Retail Block,
Pusat Perdagangan Mines,
2, Jalan Mines 2, Mines Wellness City,
43300 Seri Kembangan, Selangor

Email: hello@confetti.com.my
Phone: 017-2639948